Salesforce

Powerful business management tools that optimize supply chain and financial processes. They simplify inventory management and financial reporting, helping your business run more efficiently and make informed decisions.
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Expertise

Salesforce CPQ
Marketing Cloud
Sales Cloud
Services Cloud
Salesforce Einstein
Tableau
Mulesoft
Platform Development

The Salesforce Effect

Companies that have implemented Salesforce have experienced
36%
Increase in Sales Productivity
28%
Increase in Sales Revenue
35%
Increase in Customer Satisfaction
38%
Increase in Better Forecasting
26%
Increase in Deals
90%
Reduction in Reporting Time
Salesforce

What is Salesforce CRM?

Salesforce CRM is a leading customer relationship management solution designed to help businesses manage and optimize their customer interactions and sales processes. Known for its robust features and customizable platform, Salesforce CRM empowers organizations to drive growth, improve customer satisfaction, and streamline operations.

Key Features:

  • Comprehensive Customer View: Gain a 360-degree view of your customers with detailed profiles that integrate data from various touchpoints and interactions.
  • Sales Automation: Enhance your sales efforts with automated workflows, lead and opportunity management, and detailed sales analytics to drive revenue and efficiency.
  • Marketing Integration: Execute targeted marketing campaigns, track performance, and analyze customer behavior with integrated marketing tools and insights.
  • Customer Service Excellence: Improve customer support with tools for case management, service automation, and self-service options, ensuring timely and effective resolution of issues.

Why Choose Salesforce CRM?

Salesforce CRM offers a powerful and flexible solution for managing customer relationships and optimizing sales and marketing strategies. With its extensive features, customizable options, and strong analytics capabilities, Salesforce CRM helps businesses enhance customer engagement, streamline operations, and achieve strategic goals.

Our Salesforce Key Features

We offer a range of Salesforce services to assist you in improving customer engagement, streamlining sales processes, and enhancing customer service. From Salesforce implementation and integration to customization and ongoing support, our team of Salesforce specialists is poised to maximize the value of Salesforce for your business.
Salesforce Consulting

Make the most out of your Salesforce implementation with our Salesforce consulting services! Prior to implementing the Salesforce platform, our consultants first understand your business from the inside out, conduct a thorough analysis of current business processes, and identify areas where Salesforce can make a big difference.

Beyond Salesforce implementation, our seasoned consultants bring a wealth of experience and expertise in:

  • Integrating Salesforce with third-party applications
  • Migrating from a legacy system to Salesforce with minimal disruptions
  • Customizing Salesforce to align it with your business objectives.
  • Developing custom Salesforce applications or AppExchange applications
  • Offering continuous support to maintain the stability of your Salesforce CRM
Salesforce Implementation

Eliminate the complexities of implementing Salesforce CRM with our implementation services! Whether you are new to Salesforce or wish to re-implement or optimize your existing Salesforce solution, we have you covered. Our expertise extends to rolling out diverse Salesforce Clouds – Sales, Service, Commerce, CPQ, Data, Marketing, and Health.

At Ksolves, our Salesforce implementation process starts with rigorous planning, considering your business objectives and goals, current systems and processes, and opportunities for improvement. Once a strategic plan is in hand, our specialists set up and configure the CRM, customize fields and workflows, and configure user permissions and security settings.

Salesforce Application Development

Get a custom application to address unique challenges or meet business requirements with our Salesforce application development services!

From initial planning and design through testing and deployment, we at Ksolves ensure your application performs flawlessly in the real world and operates as intended. Beyond the application deployment, our service extends to offering ongoing support and maintenance, guaranteeing the application works smoothly.

Salesforce Customization

Tailor the Salesforce platform to your unique business requirements with our customization services! We understand that off-the-shelf solutions may sometimes not meet your requirements or solve specific challenges. Our Salesforce experts make modifications to your Salesforce solution, such as adding custom objects, fields, records, workflows, rules, and triggers, to help you accomplish your objectives.

Our customization services extend to conducting comprehensive testing and quality assurance to ensure that the customization performs flawlessly.

Salesforce Migration

Seamlessly transition to Salesforce from your legacy system or other CRM platforms with our migration services! We realize that migrating to Salesforce can be daunting and complicated. At Ksolves, we boast an adept team of Salesforce experts who assist you in migrating all your customer data from your legacy system to Salesforce while safeguarding its integrity.

Salesforce Integration

Streamline your business processes and unlock a high level of efficiency with our Salesforce integration services! Whether you wish to integrate Salesforce with the ERP system to streamline order processing or with the marketing automation platform to track leads and campaigns, we have got you covered. We specialize in integrating your Salesforce CRM with multifarious third-party applications, including CRM, ERP, CMS, DMS, accounting, and many others.

Salesforce Support and Maintenance

Guarantee the stability and optimal performance of your Salesforce platform with our support and maintenance services! Whether you need instant assistance in troubleshooting technical issues, ongoing optimization, or minimizing downtime, we are here to help you every step of the way.

  • 24/7 Availability:Our dedicated support team is available round the clock to resolve your technical issues and ensure uninterrupted access to Salesforce.
  • Proactive Monitoring: With continuous monitoring and timely checks, we monitor the performance and health of your Salesforce CRM. Also, we uncover and address potential anomalies and risks before they turn into major issues.
  • Updates and Patches: Regular updates let you take advantage of the latest features and improvements, whereas patch fixing addresses critical bugs affecting Salesforce’s performance and usability.

Benefits of Salesforce

Salesforce is a powerful cloud-based CRM and marketing automation system that can help you manage your sales, marketing, and service functions. This platform’s main benefits include AI automation, in-depth lead tracking, increased lead qualification, and the ability to manage customer relationships easily
Boost Sales Efficiency
Custom Dashboards & Reports
Seamless Team Collaboration
Automate Mundane Tasks
Access Anywhere, Anytime
Effortless Integration

Why should you deal with United Business Applications with Salesforce?

By selecting UBA as your Salesforce partner, you can access a team of specialists committed to assisting your company’s success. We provide customized implementation, development, training, and continuing support to ensure your firm realizes the full potential of Salesforce. Our relationship enables you to engage with your consumers in a more relevant and efficient manner, driving sustained development and success.

Get answers to all your questions you might have.

We will answer any questions you may have about our solutions. 

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